Ms. Chapa S. R. B. Refaie

Academic Fellow

Faculty of Business | Information Management

Career Summary

Chapa S.R.B. Refaie
Academic Fellow, SLIIT Lecturer, Consultant, Trainer in SCM
PhD (Reading), MBA (SCM) (KDU), B.Sc. (Colombo)., CGMA, CIMA(UK), Int. Dip. SCM (ITC, Geneva), Six Sigma(SL)
Memberships - ACMA, CMILT, SLFUW, WiLAT, MISMM https://orcid.org/0009-0007-2157-6825 Chapa is a dynamic person who is equipped with professional as well as academic qualifications and experience. She has experience in the education industry, Manufacturing environment as well as in the retail environment. She has over 10 years of lecturing and training experience as a visiting faculty at ICBT, ISMM, IML, CILM. and SLIIT (closer to 2 years) for lecturing Bachelor’s degree (ICBT, Cardiff Metropolitan University, UK), International Diploma in Supply Chain Management (ITC, Geneva and University of the West Scotland, UK), Graduate Diploma (ISMM), Advance Diploma, OTHM(ICBT), BBA at SLIIT and certificate level courses and have conducted public and corporate trainings.
Moreover, she has over 25 years of invaluable industry experience in the fields of Logistics & Supply Chain Management and in Management Accounting in multinational organizations such as Ansell Lanka, Dufry, World Duty Free and local organizations such as ORG MARG SMART, Care Lanka and Enviro and Chapa has gained experience in strategic planning, operational planning, forecasting, organizing, logistics, procurement, warehousing, importing & exporting, strategy implementation, management accounting, manufacturing, customer service, negotiations, ERP systems multicultural communications and in managing multidisciplinary people in various departments & countries.. Chapa has also received overseas training on multicultural cultural communication, Sales & Operational planning (S&OP), strategic and manufacturing planning.
Further, she has hold management positions such as Country Supply Chain Planning & Purchasing Manager, Manager Supply Chain and Sustainability, Planning Manager and as Assistant Manager Supply Chain.
Chapa is equipped with a B.Sc. degree, research-based Master of Business Administration (MBA) in Logistics & Supply Chain Management, international diploma in Supply Chain Management (ITC, Geneva) and Management Accounting (CIMA). Moreover, she has got trained from Colombo Toast masters Club and is an accredited Training of Trainer (TOT) for the MLS of ITC, Geneva.
Chapa is dedicated to enhancing the supply chain field in Sri Lanka and interested in working towards personal and educational development of students and entrepreneurs for the betterment of the society.

ACADEMIC QUALIFICATIONS

Reading for PhD (SLIIT)
MBA (Logistics & Supply Chain Management)- General Sir John Kotelawala Defense University (KDU)
Intern.l Diploma in Supply Chain Management – International Trade Center (ITC), Geneva
B.Sc. - The University of Colombo
Six Sigma Green Belt – by Ansell Lanka (Pvt) Ltd
CGMA - Chartered Global Management Accountant, The Chartered Institute of Management Accountants (CIMA), UK

HONOURS AND AWARDS

Second position in MBA (Logistics & SCM)

Research Interests and Memberships

Research Interests

Supply Chain Management
Procurement Management
Supplier relationship management
Supply chain resilience
Warehouse Management
Agilie supply cahins
Sustainablility / Green Supply Chain Management
Strategic sourcing
Business failures
Strategic Management

Memberships

•   ACMA - Member of Chartered Institute of Management Accountant, CIMA, UK.
•   MISMM - Life & Corporate Member of Institute of Supply and Materials Management
•    CMILT- Chartered member of Institute of Logistics and Transport (CILT)
• ISMM Council member of ISMM since 2019 to 2024
•   Member of Sri Lanka Federation of University Women (SLFUW)
•   Member of Women in Logistics (WiLAT)
•   Member of General Sir John Kotelawala Defense University Alumni

Ongoing Research

Factors affecting delay in tracebility documents
How green pacakaging practices influence customer's purchasing decisions?
A study on reduction of warehouse wastage cost
A Systematic Review of Key Factors Shaping Consumer Purchasing Decisions,
A study on customer's behaviour affecting reverse supply chain in appareal industry.
The impact of green supply chain management practices on organizational performance: with special reference to the hotel industry in sri lanka

My Publications

Conference Proceedings

S.R.B. Refaie Factors Affecting on Business Failure of 3PL Companies in Sri Lanka in 12th International Research Conference - Sir John Kotelawala Defence University , year 2019, KDU Ratmalana, Sir John Kotelawala Defence University, S.R.B. Refaie,
Chapa S.R.B. Refaie Labour Force Contribution to the Development of the National Economy of Sri Lanka in 7th CIPM international Research Symposium 2023, year 2023, Sri Lanka, pp.497 to 506, CIPM, Chapa S.R.B. Refaie, June 2023
Chapa S.R.B. Refaie Labour Force Contribution to the Development of the National Economy of Sri Lanka year 2023, Chartered Institute of Personnel Management , Chapa S.R.B. Refaie,

News Papers

Chapa S.R.B Refaie " Use of Blockchain digital Technology for SCM on 23rd Anniversary ISMM Supply Chain Magazine Date. 24th October 2020, 2020
Chapa S.R.B Refaie " Entrepreneur�s Contribution to the National Economy on 25th Anniversary ISMM Supply Chain Magazine pp. 61 Date. 24th October 2022, 2022
Chapa S.R.B Refaie " Is your Organisation ready to move to with industry 4.0? on e-Visible Supply Chain Magazine -August 2021 -7th Edition Date. August 2021, 2021