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The Cisco® IT Essentials (v.5.0): PC Hardware and Software course is designed for Cisco Networking Academy® students seeking career-oriented, entry-level hardware and software skills. Target students include those who want to prepare for careers in information and communication technology (ICT) and students who want to gain skills and working knowledge of how computers work, how to assemble computers, and how to troubleshoot hardware and software issues.
There are no prerequisites for this course.
The IT Essentials: PC Hardware and Software curriculum helps students prepare for the CompTIA® A+ certification exams (http://www.comptia.org).
The primary objective of this course is to help students prepare for entry-level positions in the ICT field. Job titles include enterprise technician, IT administrator, field service technician, call center technician, help desk technician, and PC or support technician.
In addition, the curriculum helps students gain confidence with the components of desktop and laptop computers by teaching the proper procedures for hardware and software installations, upgrades, and troubleshooting.
|0.0||Navigating the Course|
|0.1||Introduction to Information Technology|
|chap-1||Introduction to the Personal Computer|
|1.1||Personal Computer Systems|
|1.2||Selecting Replacement Computer Components|
|1.3||Configurations for Specialized Computer Systems|
|chap-2||Lab Procedures and Tool Use|
|2.1||Safe Lab Procedures|
|2.1||Proper Use of Tools|
|3.2||Boot the Computer|
|3.3||Upgrading and Configuring a PC|
|chap-4||Overview of Preventative Maintenance and Troubleshooting|
|5.1||Modern Operating Systems|
|5.2||Operating System Installation|
|5.3||The Windows GUI and Control Panel|
|5.5||Common Preventive Maintenance Techniques for Operating Systems|
|5.6||Basic OS Troubleshooting|
|6.1||Principles of Networking|
|6.3||Basic Networking Concepts and Technologies|
|6.4||Physical Components of a Network|
|6.7||OSI and TCP/IP Data Models|
|6.8||Computer to Network Connection|
|6.9||Select an ISP Connection Type|
|6.1||Common Preventative Maintenance Techniques Used for Networks|
|6.11||Basic Troubleshooting Process for Networks|
|7.2||Laptop Display Components|
|7.4||Laptop Wireless Communication Technologies|
|7.5||Laptop Hardware and Component Installation and Configuration|
|7.6||Common Preventive Maintenance Techniques for Laptops|
|7.7||Basic Troubleshooting for Laptops|
|8.1||Mobile Device Hardware Overview|
|8.2||Mobile Device Operating Systems|
|8.3||Network Connectivity and Email|
|8.4||Methods for Securing Mobile Devices|
|8.5||Basic Troubleshooting for Mobile Devices|
|9.1||Common Printer Features|
|9.2||Types of Printers|
|9.3||Installing and Configuring Printers|
|9.5||Preventive Maintenance Techniques for Printers|
|9.6||Basic Troubleshooting for Printers|
|10.3||Common Preventive Maintenance Techniques for Security|
|10.4||Basic Troubleshooting Process for Security|
|chap-11||The IT Professional|
|11.1||Communication Skills and the IT Professional|
|11.2||Ethical and Legal Issues in the IT Industry|
|11.3||Call Center Technicians|
|12.1||Computer Components and Peripherals|
Certificates/ Transcripts/ Letters can be collected during following days/times only.
|Rs.25,000/- (Rs.13,000 X 2 Installments)|
Course Fee Payment
Program fee can be paid at any branch of Bank of Ceylon in favor of SLIIT current A/C 0072821605 at Kollupitiya Branch of Bank of Ceylon and receipt should be handed over to SLIIT before commencement of the Program.
The payment deposit slip should be handed over to SLIIT Metro Campus, Before the class commencing date to avoid any disappointments.
[Program Fee can also be paid by a Credit Cards/Debit card VISA/MASTER at the SLIIT Metro Campus]Venue:
Level 16,BOC Merchant Tower, 28,St Michael’s Road,Colombo 03.Contact:
General- +94 0117544802+94 11 7543184, +94 11 7543173